Sherri Bush, BSN, RN, Application Support Manager OhioHealth O’Bleness Hospital
We purchased Suite [Scheduler] to replace a paper and pencil system that was fraught with errors. Our staff needed a way to manage the scheduling of 260 people in the nursing department with little to no errors. The biggest challenges with scheduling nurses are the complexity of both meeting the numbers and the experience needed to truly staff a unit. Suite [Scheduler] has not only met our needs and expectations but surpassed them on several occasions
The heart of this product is the people who produce and maintain it. They have been open minded, receptive and most importantly responsive to our concerns and requests. Product modifications are fast and accurate. I have been very impressed with service and support. Buy it, you will not regret it!
Norma Miller Education Coordinator of Mile Bluff Medical Center Mauston, WI
You and your company/team are the best “vendors” I have ever worked with! I worked in IT as the Clinical Applications Analyst for 15 years…which means I’ve worked with a lot of software and hardware businesses and personalities. In all that time, I have NEVER worked with anyone that has taken such good care of us. And, I’ve never had a company provide follow-up documentation for each training session, as you have. Your notes have been so valuable along the way. You’ve been absolutely top-notch…every step of the way! You make us feel like we are your ONLY client…and I know that isn’t the case!
Cari Felts RN MSN AVP Minnesota
Suite scheduler has made a huge impact at our facility in terms of ability to run reports, centralized schedules for all depts., and time savings in creating schedules. We have streamlined our processes and simplified staffing. Our transfer coordinators now have the ability to see all schedules and all staff to make appropriate changes to the staffing profiles each day. Suite Scheduler is always quick to respond when I have a question or issue.
Donna Aspuria-Mullenax, MSN, RN Director of Nursing, Wyoming State Hospital
Suite Scheduler has streamlined the scheduling creation process. All the information needed to create a schedule is within the program. It has also provided a system that decreases the need to continually print off schedules for managers, allows staff to request leave time with date and time of request specified on system, and allows various supervisors to check staff schedules and run reports as necessary. It takes less time to create and post schedules, managers do not have to wait for Scheduling Supervisor to provide attendance/tardy reports since they are able to run the reports themselves, managers can check vacation requests so staff can choose a day(s) that has not been already requested.
Melissa Schearer – Lake Region Healthcare Northeastern Health Systems
Lake Region Healthcare started to use Suite Scheduler software for scheduling 350 employees in 13 departments in 2004. More recently we have expanded Suite Scheduler to the Dietary Department. I am able to put accurate and complete schedules together in a timely fashion. My job would require more time scheduling employees if I didn’t have Suite Scheduler!
We are a 100 bed acute care hospital with a clinic. Initially schedules were de-centralized and now we have moved to a centralized schedule and the staffing coordinator creates the schedule for multiple nursing departments. I have had few issues and rarely need to contact Suite Scheduler. The following info was received from Kathy Lehn – Former Staffing
Coordinator reported who was present with implementation: “The custom daily assignment sheet takes 5 minutes now and was previously compared to about ½-1 hour. The time to create schedules and manually working with the schedule took 612 hours. Our goal is to reduce that by at least 90% and we accomplished that.” “Before we had this software, it was time consuming to print the Department Schedules, there was a lot of stress due to manual counting and last minute changes. Now, by implementing the staffing profiles, Suite Scheduler does the counting for us, and those last minute changes are updated immediately with the central schedule.” Submitted by former Staffing Coordinator – Kathy Lehn.
When I do contact Suite Scheduler – they are very good about taking any calls, answering questions even on a Friday at 4:00p. Suite Scheduler is very receptive to enhancement requests. In fact, the most recent update had several enhancements included from my list. Suite Scheduler is great about taking suggestions and making them happen.”
Melissa Schearer, Staffing Coordinator
Lake Region Healthcare